- Do you have aging accounts?
- Do you lack a team to work them?
- Do you lack the time for interviewing and new hire training?
- Would you like a simple solution?
Sometimes companies are simply without the team, time, or resources to collect on aging accounts. They may recognize the difference that these accounts will make but are unable to make the collections themselves. If you answered “YES!” to any of the above you might want to consider either Insourcing or Outsourcing.
Where both programs differ is mainly in the location of where communication to accounts due is conducted. Their greatest advantage is the easiness in which accounts due can be transferred as collection claims for RMC to work and the familiarity RMC staff would have with these accounts.
|
Insourcing |
Outsourcing |
| Management |
- Manage your project as you wish
- RMC or internal company member oversees the project
|
- Manage your project as you wish
- RMC or internal company member oversees the project
|
| Reporting |
- Full access to reporting and insight on tracking calls stats, productivity, etc.
- The team collects data in your system (no need to transfer data from one system to another)
|
- Full access to reporting and insight on tracking calls stats, productivity, etc.
- The team collects data in your system (no need to transfer data from one system to another)
|
| Collections |
- Soft or hard calls are made depending on client
|
- Soft or hard calls are made depending on the client
|
| Location |
- Onsite location or RMC office
|
|
| Benefits |
- Eliminate procedure of interviewing and hiring staff
- Reduce overhead costs and only need to pay a fee to RMC
- Save time
- Flexible
|
- Eliminate procedure of interviewing and hiring staff
- Reduce overhead costs and only need to pay a fee to RMC
- Save time
- Flexible
|
| Next Step |
- Easily outsourced to RMC as collection claims
|
- Easily outsourced to RMC as collection claims
|
